Privacy Policy

This Privacy Policy explains how BCS Insulation (“Company,” “we,” “our,” or “us”) collects, uses, and protects information obtained through our website and services.

By using this website, you agree to the terms described below. If you do not agree, please do not use this website.

1. Information We Collect

When you visit or interact with our website, we may collect the following types of information:

a. Personal Information (Provided by You):

  • Name

  • Phone number

  • Email address

  • City or service area

  • Project details or messages submitted through our contact forms

b. Non-Personal Information (Collected Automatically):

  • Browser type and version

  • IP address and general location (city, region)

  • Pages visited, time spent on site, and referral source

  • Device type and operating system

We collect this information to improve our services, respond to inquiries, and understand how visitors use our website.

2. How We Use Your Information

We may use collected information to:

  • Respond to inquiries or provide quotes

  • Schedule insulation services or consultations

  • Improve website performance and customer experience

  • Communicate promotions, updates, or important notices (if you opt in)

  • Comply with applicable legal obligations

We do not sell, rent, or trade your personal information to third parties.

3. Cookies and Tracking

Our website may use cookies or similar technologies to enhance your browsing experience and collect usage data.
Cookies help us:

  • Track website performance and traffic analytics

  • Remember visitor preferences

  • Measure advertising effectiveness

You can disable cookies through your browser settings, but some parts of the site may not function properly.

4. Data Security

We take reasonable precautions to protect your information against unauthorized access, alteration, disclosure, or destruction.
While no online system is 100% secure, BCS Insulation uses trusted hosting providers and follows standard security best practices.

5. Third-Party Services

We may use third-party tools such as:

  • Google Analytics (to understand visitor behavior)

  • Email or CRM platforms (to manage inquiries and communication)

These services may collect or process data under their own privacy policies. We recommend reviewing those third-party policies for more details.

6. Links to Other Websites

Our website may include links to third-party websites (such as suppliers, partners, or affiliates).
We are not responsible for the privacy practices or content of these external sites.

7. Your Rights and Choices

You have the right to:

  • Request access, correction, or deletion of your personal information

  • Opt out of receiving marketing communications

  • Withdraw consent for data collection (where applicable)

To exercise these rights, contact us directly using the information below.

8. Children’s Privacy

Our website and services are intended for adults. We do not knowingly collect personal data from children under 18 years old.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a new “Last Updated” date. Continued use of our website after changes are posted means you accept those revisions.